Service, when it matters most

When something goes wrong, you look to your insurance to cover your loss.  We do need to be mindful that not everything is going to be covered by insurance however, we will be here to get the best result possible for you.


We see managing your claim to be an integral part of our service. Making a claim following an accident, loss or injury is a simple process.

Below is simple guide for lodging a new claim quickly and easily

Step 1

Contact us by phone, email or by the link below and notify us of the circumstances of your loss (time, date and injury or damage suffered).

Step 2

Should a claim form be required we will forward one to you

Step 3

Submit your claim form along with any receipts, police reports, photos and other relevant information.  We will let you know what is required.

Get Started Now

Some claims will need specific forms completed and/or additional information to support your claim.  Once we receive your notification we will let you know what else will be needed.


If you do not wish to submit your details online via the above button, please contact our claims team on:


Email:    newclaim@reliancepartners.com.au                 Phone:     1300 654 506

               aevans@reliancepartners.com.au                                       0419 615 405